Inc. ("TeleCare Haus" or "we/us") is committed to protecting your privacy. This Privacy Policy ("Policy") outlines our practices regarding the collection, use, and disclosure of your personal information. It applies to our interactions with individuals ("Users" or "you") through:

TeleCare Haus Inc.'s website, including www.telecarehaus.com and any other domains we use for communication now or in the future (the "Website"); Mobile, computer, or tablet-based applications provided by TeleCare Haus Inc. (the "Apps"); Our virtual family medicine clinic services, which include, but are not limited to, medical consultations, digital tools for health tracking, customized treatment plans, and health products (collectively, the "Services"). For any questions regarding this Policy, please reach out to our privacy office as detailed in the contact section below before submitting any information through the Website.

Table of Contents: Information We Collect Methods of Collecting Information Usage and Disclosure of Information Consent Management Duration of Using, Retaining, or Disclosing Information Access, Correction, and Deletion of Personal Information Responsibility for Personal Information Data Security Referral Program External Parties Cookies and Tracking Technologies Policy Updates Contact Information

1. Information We Collect In compliance with PIPEDA and other relevant laws, we gather personal information from various sources, which may include direct input from users or third-party sources with your consent or as legally allowed. We collect the following types of information:

Identification Details: This includes your name, contact details, and identification data like usernames and passwords for the Apps. Financial Information: We collect payment card details for purchasing Services. Health Information: This encompasses information regarding your health assessments, medical history, and other relevant health data. Insurance Information: Details of private insurance and other related information, possibly including work-related data if the insurance is provided by your employer. Technical Data: When you access our Website and Apps, we collect details about your device and internet connection, like the device's unique identifier, IP address, browser type and version, mobile network data, device's phone number, time zone, location, and other technology used to access our platforms. Usage Data: Information about your usage of our Services, including times, frequency, and locations of access. Marketing and Communication Preferences: Your choices regarding receiving marketing materials from us and our partners, and your communication preferences. Additionally, we may collect non-identifiable information or anonymize your personal data for various purposes. Such anonymous data falls outside the scope of this Privacy Policy.

To enhance your experience and continuously improve our Services, we may also gather additional data, including your activity on our Website and Apps. This could encompass your IP address, operating system, geolocation, preferences, identification numbers of your devices, your mobile carrier, and other electronic interactions with TeleCare Haus Inc.

2. Methods of Collecting Information We collect personal information ("Personal Information") in line with PIPEDA and other applicable laws for purposes like marketing, user registration, creating accounts, authenticating login details, personalizing and enhancing your experience on our Apps. This information might be obtained directly from you or from third-party sources with your consent or as legally permitted.

Methods of collection include:

Direct submissions through electronic means or our Apps. Discussions or disclosures to TeleCare Haus healthcare providers. Electronic communications, queries, or feedback sent to us. Information received from third-party medical providers, including labs, not directly associated with TeleCare Haus. Participation in our surveys and research initiatives. Requests for customer support or technical assistance via electronic channels or phone. Content you upload or post on our Apps. Employment applications to TeleCare Haus Inc.

3. Usage and Disclosure of Information We utilize the personal information collected through our Services for various purposes:

Service Provision and Administration: To administer, manage access to, and determine eligibility for our digital platforms and Apps; provide Services and customer support; manage purchases, and handle prescriptions and health product refills. Billing and Notifications: For billing purposes, including insurance processing, and to notify you about updates or changes to our Services. Service Improvement and Optimization: To prevent and address technical issues; inform you about programs and services of interest; optimize content, format, and programming of our Services; and enhance the overall user experience. Research and Development: To conduct and publish research based on health outcomes; collect feedback about TeleCare Haus operations; and develop, evaluate, and improve our platforms and content. Security and Legal Compliance: Monitor usage for security and quality; respond to legal inquiries, complaints, or enforcement of our rights; and as required or permitted by law. We may disclose your personal information:

With your consent. To third-party service providers assisting us with our Services, including billing, customer service, data storage, IT and security services, fraud prevention, payment processing, and legal services. To public and government authorities, when necessary or appropriate. In the event of business transactions like mergers, acquisitions, or asset transfers. On public forums, such as user reviews or comments.

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